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What a senior PPC strategist does that automation doesn't

What Google's automation does better than people, and the six jobs it still cannot do.

By Shane K. Penrod

Published · Updated · 2 min read

Key takeaways

  • Google Ads automation now handles bidding, placement and most ad assembly better than a person can.
  • Automation can't define what a conversion is worth, build the account structure, write the landing page or notice when it's learning the wrong thing.
  • A senior strategist knows which of Google's recommendations to refuse and explains what moved, why, and what happens next.
  • To find out what you have now, ask who logs in to your account, how often, and what the last three changes were.
On this page

Google Ads automation now handles bidding, placement and most ad assembly better than a person can, and any agency claiming otherwise is selling nostalgia. What automation can't do is decide what a conversion is worth, structure the account so the algorithm has a clean signal, build the page the click lands on, notice when the system is learning the wrong thing, or tell you when Google's own recommendations would hurt you. That's the job now, and it takes someone who has watched accounts break in every way they can.

What the machine does well

Bid by auction, by device, by time, by audience, faster than any human. Assemble responsive ads from assets. Find placements across Google's properties. Expand to search terms you didn't think of. Model conversions you can no longer track directly. Let it.

What it can't do

Define the goal. Automation optimizes toward the conversion you gave it. If that's a form fill, it finds form fills, including spam. Deciding that a qualified lead is worth ten times a contact, and wiring offline data so the machine knows, is a human job. Why leads go bad.

Build the structure. One intent per campaign, tight ad groups, a page per theme. The algorithm doesn't restructure; it optimizes whatever it's given. Account structure.

Write the page. No campaign type builds a landing page. The gap between a 4 percent page and an 8 percent page is a human with the account open and the search terms in front of them.

Catch the drift. Smart Bidding learning from a broken tag, Performance Max quietly eating brand, a competitor's new offer changing the auction. These show up as slow declines nobody notices until the quarter is over, unless someone is in the account every business day.

Say no to Google. The Recommendations tab and the account rep are both measured on spend and adoption. "Apply all" is how accounts get broad match with no negatives and PMax with no exclusions. Knowing which recommendations are right comes from experience. There's no setting for it.

Explain it. Numbers without a reason are a dashboard. A strategist tells you what moved, why, and what happens next, and is accountable for it.

What "senior" means

It isn't a title. It's someone who has personally run accounts through several major platform changes, has managed budgets large enough to see what breaks at scale, and has an opinion about your account within an hour of opening it. In our case, since 2012 in paid search, a single account that grew to multiple six figures a month, and a 2015 Google Partners All-Stars win. About.

How to tell what you have now

Ask who logs in to your account and how often. Ask what the last three changes were and why. Ask what a conversion is set to in the account. If the answers are vague, automation is running your account and nobody is running the automation.

Frequently asked questions

Can automation run a small account alone?
Under about $3,000 a month, mostly yes, with a clean setup. Above that, structure, pages and judgment matter more than bidding.
Should I turn off Smart Bidding?
Almost never. Fix what it's learning from instead.
Why do senior-led agencies cost more?
Because the person costs more. It shows up in cost per qualified lead, which is the number that matters. Google Ads management.

Next steps

Find out what your account is missing.

A senior strategist audits your Google Ads or Microsoft Ads account and sends you the findings in writing, with a 90-day plan. The audit is free.

  1. Request the audit

    We need your email, your website and your Google Ads customer ID.

  2. Approve the access request

    You'll get a read-only request from us inside Google Ads. Once you approve it we can see the account. We can't change anything.

  3. Get the findings in writing

    A senior strategist reads the account and sends you what they found, with a 90-day plan.

  4. Walk through it on a call

    It takes 20 minutes. Then you decide. We work month to month, so there's no contract to sign.

What you can expect

Senior people in your accounts, every change documented, and a written report every month.

Contact

support@ppcandco.com
Tampa, Florida, working nationwide

Founded by

Shane K. Penrod, 2015 Google Partners All-Stars winner. About the agency