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Remarketing management

Remarketing that follows up with real prospects.

Remarketing across search, display and video, with frequency caps and audience sequencing, so you follow up with real prospects and leave everyone else alone.

Remarketing shows ads to people who already visited your site, called, or gave you an email, across Google Search, Display, YouTube, Gmail and Microsoft. Done well, it's the cheapest source of leads and sales in the account, because the audience already knows you. Done badly, it's a banner that follows people for thirty days and makes them dislike you. We run it as a sequence: who saw what, how long ago, and what they should see next.

How we structure it

  • Audiences by intent stage. Visited a service page, started a form, called but didn't book, became a lead but didn't close. Each gets a different message and a different budget.
  • Search remarketing (RLSA) first. Bidding higher on people searching again after visiting is the highest-return remarketing there is and most accounts don't run it.
  • Display and YouTube with strict frequency caps, short windows for local services (7 to 14 days) and longer for considered purchases (30 to 90 days).
  • Customer match from your CRM: past clients for referral offers, open leads for follow-up, and exclusions so you don't advertise to people who already bought.
  • Creative written for each stage, so a past visitor and an open lead see different ads.
  • Exclusions that matter: converted leads, current customers, employees, competitors' IP ranges where possible.

What remarketing can't do

It can't fix a landing page that doesn't convert. It just shows more people the same problem. And it can't create demand. If the Search account isn't bringing the right people in, there's nothing to remarket to. So it's the third thing we build, after structure and pages.

Audiences are built on first-party data with consent mode configured in Tag Manager, so the account stays compliant as tracking rules change and Google's modeling fills the gaps. Call and form tracking.

What it costs

Included in PPC management. Creative production for display and video is included at a standard cadence; larger creative programs are quoted. Pricing.

Frequently asked questions

How long should I remarket to someone?
As long as the buying cycle. A plumbing lead decides in days; a franchise buyer or a personal injury client may take weeks. We set windows per audience.
Is remarketing creepy?
It is when it's unlimited. Frequency caps and short windows keep it a reminder.
Does it work for B2B?
Yes, especially on LinkedIn-profile audiences in Microsoft Ads and on YouTube with long-form content.

Find out what your account is missing.

A senior strategist audits your Google Ads or Microsoft Ads account and sends you the findings in writing, with a 90-day plan. The audit is free.