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Local Services Ads vs Google Ads

How the two formats differ, what each costs per lead, and how to split the budget.

By Shane K. Penrod

Published · Updated · 2 min read

Key takeaways

  • Most local service businesses should run both Local Services Ads and Google Ads.
  • Local Services Ads charge per lead and sit above every other ad, but their volume is capped by ranking rather than budget.
  • Google Ads costs more per lead but gives you volume and full control of keywords, audiences and landing pages.
  • Fund Local Services Ads until leads plateau, put the rest of the budget into Search, and revisit the split monthly.
  • Reviews, answer rate and rating every lead in the dashboard are what make Local Services Ads work.
On this page

Run both. Local Services Ads deliver cheaper, higher-intent leads with almost no control over targeting or message, and their volume is capped by your ranking. Google Ads delivers volume and control at a higher cost per lead. In the local service accounts we run, LSA typically produces 20 to 40 percent of the leads at roughly half the cost per lead of Search, and Search produces the rest. LSA alone leaves volume on the table, and Search alone leaves the cheapest leads on the table.

How they differ

Local Services Ads Google Ads (Search)
You pay for A lead (call or message) A click
Position Above all search ads Below LSA, above organic
Ranking driven by Reviews, response rate, hours, proximity, budget Bid, Quality Score, relevance
Targeting control Service area and job types Keywords, audiences, schedule, devices, everything
Landing page Google's profile Your page
Badge Google Verified (replaced Guaranteed and Screened in 2025) None
Bad-lead credits Automated by Google for spam and invalid leads; geo and job-type mismatches alone are not credited No

The economics

A personal injury LSA lead might cost $200 to $500; the same firm's Search cost per lead is often two to three times that, because a $150 click has to be multiplied by a conversion rate. A plumbing LSA lead might be $25 to $60 against $80 to $150 from Search. LSA leads also convert better, because the caller chose you from a short list with stars and a verification badge. The catch: you can't buy more LSA volume with budget past a point; ranking decides it.

How to split the budget

Fund LSA to the point where it stops delivering, which you find by raising the weekly budget until leads plateau. Put the rest in Search, structured by intent. Revisit monthly; LSA share grows as reviews grow. LSA management, Google Ads management.

What makes LSA work

Reviews first. A consistent process that asks your customers for a Google review at the right moment is the biggest LSA lever we control, because reviews now live on your Google Business Profile and feed LSA ranking directly. Then answer rate: calls that go to voicemail lower your ranking and cost you the lead. Then lead feedback: Google retired manual disputes in 2024, so rate every lead in the dashboard, keep service areas and job types exact, and check the credits Google's automated review issues.

Frequently asked questions

Can I run LSA without Google Ads?
Yes, and for a very small budget it may be the right start. You'll cap out on volume quickly.
Does LSA work in every industry?
About 70 categories qualify, mostly licensed trades and professional services. Check eligibility for your category and state.
Why does my competitor always rank above me in LSA?
Usually more reviews, faster answer rates, or a higher budget. All three are fixable.
Do LSA and Google Ads compete with each other?
Different auctions, different positions. Running both doesn't raise the cost of either.

Next steps

Find out what your account is missing.

A senior strategist audits your Google Ads or Microsoft Ads account and sends you the findings in writing, with a 90-day plan. The audit is free.

  1. Request the audit

    We need your email, your website and your Google Ads customer ID.

  2. Approve the access request

    You'll get a read-only request from us inside Google Ads. Once you approve it we can see the account. We can't change anything.

  3. Get the findings in writing

    A senior strategist reads the account and sends you what they found, with a 90-day plan.

  4. Walk through it on a call

    It takes 20 minutes. Then you decide. We work month to month, so there's no contract to sign.

What you can expect

Senior people in your accounts, every change documented, and a written report every month.

Contact

support@ppcandco.com
Tampa, Florida, working nationwide

Founded by

Shane K. Penrod, 2015 Google Partners All-Stars winner. About the agency